Auditor: 400,000 Emails Sent To KY Unemployment Assistance Went Unread

People Wait In Line To File For Unemployment Benefits In Frankfort, Kentucky

FRANKFORT, Ky.-- More than 400,000 emails sent to Kentucky's unemployment insurance office went unread as the state struggled to process jobless claims during the pandemic.

That's according to an audit released Tuesday by state Auditor Mike Harmon. The emails were sent between March 19th and May 10th. They were not opened and were archived.

Harmon says leadership in the Office of Unemployment Insurance made decisions that led to violations of federal law in an attempt to pay out benefits more quickly.

The audit shows the backlog of unprocessed initial jobless claims totaled more than 80,000 as of October.

Photo by John Sommers II/Getty Images

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